What Are Cookies

This Cookie Policy explains what cookies are, how Arreteq ("we", "us", or "our") uses them on https://www.arreteq.com (the "Website"), and your choices regarding cookies.

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners information about how their site is being used. Cookies set by the website owner are called "first-party cookies." Cookies set by other parties are called "third-party cookies."

Cookies We Use

Essential / Strictly Necessary Cookies

These cookies are necessary for the Website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Session cookies (to keep you logged in)
Security cookies (to prevent fraud)
Load balancing cookies (for site stability)

Can be disabled? No — the Website cannot function properly without these.
Typical Retention: Session to 1 year

Functional / Preference Cookies

These cookies enable enhanced functionality and personalization, including language preferences, region/country settings, display preferences, and previously viewed content.

Can be disabled? Yes, but some features may not work properly.
Typical Retention: 30 days to 1 year

Analytics / Performance Cookies

These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously, allowing us to improve our Website's performance and content.

Data Collected: Pages visited and time spent on each page, traffic sources, browser and device information, and approximate location (country/city level).

Can be disabled? Yes, these are optional cookies.
Typical Retention: Up to 2 years

Third-Party Cookies

In addition to our own cookies, we may also use cookies from third-party partners, including Stripe, AppVoice, and Chargebee. These cookies are governed by the respective privacy policies of those third parties.

Third-party cookies may be used for social media sharing buttons and widgets, embedded videos and content, analytics and performance measurement, and advertising and retargeting.

Cookie Consent

We use a cookie consent mechanism to obtain your consent before placing non-essential cookies on your device.

When you first visit our Website:

You will see a cookie consent banner
Essential cookies are placed immediately (required for the site to work)
Non-essential cookies wait for your explicit consent

Your Consent Choices:

Accept All: All cookie categories will be enabled
Customize: Choose which cookie categories to enable
Reject All: Only essential cookies will be used

We use LegalKit Consent Banner to manage cookie consent on our Website.

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can block all cookies, accept all cookies, block third-party cookies only, or clear existing cookies.

Chrome: Settings → Privacy and Security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies

Our Cookie Settings

You can change your cookie preferences at any time by clicking the Cookie Settings link at the bottom of our website.

Note: Blocking some types of cookies may impact your experience on our Website and limit the services we can offer.

Data Retention

Cookie retention periods vary depending on the type and purpose of the cookie:

Cookie Type	Typical Retention
Essential Cookies	Session-based or up to 1 year
Functional Cookies	Up to 1 year
Analytics Cookies	Up to 2 years
Marketing Cookies	Up to 1 year

After these periods, cookies are automatically deleted from your device.

Your Privacy Rights

Your Rights Under GDPR (EU Visitors):

Right to access your data
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

Your Rights Under CCPA (California Residents):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to request deletion of personal information
Right to non-discrimination for exercising your rights

We do not sell personal information collected through cookies.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we update this policy, the "Last Updated" date at the top will be revised. For significant changes, we may notify you through our Website or via email.

We encourage you to review this Cookie Policy periodically.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Arreteq
Email: privacy@arreteq.com
Website: https://www.arreteq.com

We typically respond to inquiries within 2–3 business days.